File a Complaint

File a Complaint

If you would like to lodge a complaint you should download the form , fill it in, and post it to the address provided below. Alternatively, the completed form should be scanned and sent to the email address below or submitted at the reception of the Office of the Registrar of Insurance and Retirement Funds. or Faxed to 24047930

NB* please note that all 'complainants' who submitt 'complaints' to the Office of the Registrar Insurance and Retirement Funds must be a 'complainant' and a 'complaint' defined under section 1 of the Insurance Act 2005 and section 1 of Retirement Funds Act 2005.


Office of the FSRA
can be reached at:

Mhlambanyatsi Road Mbabane
P.O.Box 3365

+268 2406 8000/24040589

Fax: +268 2404 7930
E-mail address:
website address:

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